“You are going to have to grow some thicker skin.”
That is a saying that I have made to younger, discouraged, engineers on many occasions. It was a statement that was made to me. We usually receive this bit of wisdom after someone in our office has experienced a particularly harsh exposure to the public, delivered the bad news to a short-tempered contractor, or had to eat the fruit of a client’s bad day.
Unfortunately, rude and insulting people are not limited to the work environment. The world seems to have an endless supply of rude and insulting people. They are in stores, restaurants, automobiles, sporting venues, the internet, family trees, and the Church. We have all clashed with that person. If you have not, then you might be that person, which is…
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